A clearer view of cost
Reception that fits.
Costs you can plan.
One monthly price with reception software included. Add usage only when you go beyond your shared allowance.
£625 / monthor £7,000 / year per locationSetup and software included · Excludes VAT
Keep it simple
How much would
your reception cost?
Start with your expected monthly phone minutes. Your plan includes the equivalent of 1,000 phone minutes, with extra phone minutes at £0.30 each.
One shared allowance across your locations. Setup is included. WhatsApp usage is additional and excluded from this estimate. Prices exclude VAT.
Multi-location and annual pricing
£625/month for each of your first three locations; £400/month for each location after that. Annual billing is £7,000 for each of the first three and £4,800 for each additional location. The calculator applies these rates automatically.
| Locations | Monthly | Annual, paid upfront |
|---|---|---|
| 1 | £625 | £7,000 |
| 3 | £1,875 | £21,000 |
| 4 | £2,275 | £25,800 |
| 5 | £2,675 | £30,600 |
Optional add-on
Want WhatsApp too?
WhatsApp is priced separately. Setup is included. We’ll quote AI usage and Meta’s message charges before you start. It is not included in the calculator.
View UK WhatsApp message rates
WhatsApp message fees
What each message type means
Published GBP list rates · Effective 1 October 2026
| Type of message | Meta rate |
|---|---|
| Replies to patient enquiriesMeta category: Service | 1.59p £0.0159 |
| Appointment updatesMeta category: Utility | 1.59p £0.0159 |
| Verification codesMeta category: Authentication | 1.59p £0.0159 |
| Offers and promotionsMeta category: Marketing | 4.58p £0.0458 |
Your first 1,000 enquiry replies each monthMeta currently includes 1,000 delivered replies to patient enquiries (service messages) per business phone number each month. These are free of Meta message fees; 1.59p per reply applies after that allowance. Messages sent by patients to the business are free of Meta message charges.
Example Meta cost: 2,000 delivered replies to patient enquiries in one month on one number would cost £15.90 after the 1,000 free service replies, before any other applicable exemptions. WhatsApp AI processing is additional. Setup is included.
Rate details and what is excluded
These rates apply to UK recipients (+44); the sending business being in the UK does not set the destination rate. Utility volume discounts start above 100,000 messages per month and authentication discounts above 300,000, under the supplied rate card. These examples explain the categories; Meta determines the applicable category under its rules. For example, an appointment update containing a promotional offer may be classed as marketing. Template approval, messaging permissions and applicable free-entry conditions still apply.
The free Meta service-message tier is separate from your core plan’s 1,000-credit allowance. WhatsApp calls, voice notes, AI processing and any other separately quoted platform costs are not covered by this table. We confirm the applicable charges in your proposal before activation. Prices exclude applicable VAT.
Before you commit
A proposal built
around your practice.
Tell us which systems you use and the volume of enquiries you expect. We’ll review compatibility and confirm the included setup, scope, any additional connections and applicable VAT in writing.
Your quote confirms everything before you commit. No purchase is made through this calculator.
Get a tailored quote